Heartshaped — for organisations serious about AI

AI can give you all the answers.
Then what?

Help your people use AI with better judgement, clearer thinking and practical fluency. Talks, workshops and programmes that turn AI curiosity into organisational capability.

Trusted by organisations navigating AI in real time
Trusted by PwC, Deloitte, KPMG, BT, L&G, Metropolitan Police, Home Office, Ministry of Defence, Johnson and Johnson, M&G, Virgin Media and BCG
25+
Years helping organisations adapt
60+
Organisations worked with
5,000+
People reached
120+
Talks delivered
Tom, founder of Heartshaped, listening
About Tom

25 years helping people adapt to whatever comes next

Tom Mortimer has spent more than two decades at the sharp end of technological change, from the early days of the internet through mobile, social media and now AI. He started out teaching design students how to build new technology into everything they did, long before anyone called it AI.

Today he works with government and global organisations, from the Met Police, Home Office and MoD to PwC, BT, Deloitte and Legal & General. The focus is never the technology itself. It is how people think, decide and work when everything around them changes.

Full story →
More than a keynote

How an AI-powered talk works

Every Heartshaped session is AI-powered. Your people contribute live input, AI helps analyse and aggregate the room, and the output comes back as individual insight, group patterns and practical next steps.

The Heartshaped process: people give live input, AI analyses and aggregates the room, and insight returns as individual and group outcomes
01

Live input from the room

02

AI-assisted analysis and reasoning

03

Practical insights and decisions as takeaways

Some people just teach the tools. We teach better thinking too.

Outcomes

What people leave with

The Human Dividend "Save My Job from AI"
  • Clarity on which human skills matter most
  • Better understanding of AI risk and opportunity
  • A future-focused capability roadmap
  • Increased confidence about workforce change
The Judgement Advantage "Stop Messing Around with AI"
  • Faster, more confident decisions
  • Better decisions under uncertainty
  • Reduced decision bottlenecks
  • Improved use of AI in decision-making
AI Fluency "The New Literacy"
  • Better prompting, better AI outputs
  • A shared language for AI across the organisation
  • Better conversations with AI tools
  • Greater confidence using AI day-to-day
Our approach

We don't teach tools.
We teach better thinking.

01 Talk Your people get a shared language, and the perspective that makes everything else land.
02 Workshop Your team leaves with decisions made: real outputs, real priorities, not a framework to think about later.
03 Programme Your organisation changes how it thinks. Behaviour change, adoption, sustained capability.
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Talks

A single talk starts the shift.

01 The Human Dividend
02 Judgement Advantage
03 AI Fluency
See all three talks →
Workshops

Real decisions. Real outputs. Real priorities.

Each workshop takes specific inputs, runs structured activities, and produces concrete outputs your team owns before they leave the room.

See all workshops →
Programmes

Behaviour change. Capability. Sustained adoption.

Programmes go beyond a single event. They change how your organisation works with AI, measurably and durably.

Human Advantage Accelerator
4 sessions · 6–8 weeks →
Decision Intelligence Lab
Bespoke · 4–6 weeks →
AI Fluency Transformation
Bespoke · 3–6 months →
See all programmes →
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Book a discovery call

Let's work out what your organisation actually needs.

A 30-minute conversation about where you are and whether Heartshaped is the right fit. No obligation, no pitch deck.

Response time Within one working day
Based in London, UK, working globally
First step 30-minute discovery call